
If you have not read about this situation at all here is the information you need to know:
A waitress in New Jersey was not given a tip for a $112 bill, which was for a table of eight people. Instead of leaving the tip portion of their receipt blank, the customers wrote “LOL” and to the right wrote “1 hour for food” which I would assume means they waited too long to tip. The 20 year old waitress at D’Jais Bar & Grill was waiting tables for the summer to pay for school at Rutgers University.
Now I will not be a hypocrite and say I do not get mad at bad service at a restaurant but I do not punish my waiter or waitress for things that are out of their control.
Unless you see your waiter/waitress doing double duty in the kitchen do not be a jackass and not tip.
And if they are doing double duty, give them a pat on the back for me.
I also understand that communication comes into this situation.
Did the waitress let them know of the kitchen being behind? I do not know. I was not there.
Even when my service is deplorable I leave at least $1. Because people have bills to pay.
Your waiter or waitress is a person too and they are not always putting on their best face or having a good day.
Have some compassion
I am very forgiving. Some people are not this nice.
I’ll admit I get angry when tips are required and the service was bad (tips are required in a lot of restaurants in NYC)
But I still keep my composure and give the waiter or waitress their fair share of money.
Don’t treat the person doing their job as a slave.

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My source for info: http://www.thv11.com/story/news/nation/2015/08/24/waitress-taunting-note-no-tip/32253245/